Bookly Locations (Add-on) — is a powerful extension for the Bookly Pro booking plugin that enables businesses to manage services and staff across multiple physical locations. If your company operates from several branches, offices, or studios, this add-on seamlessly integrates a location selection step into your booking form, providing a clearer and more convenient experience for your customers. It's an essential tool for scaling your service-based business and maintaining organizational efficiency. The add-on allows you to create an unlimited number of locations and assign specific staff members to each one. This ensures that customers can only book services with employees who are actually present at the selected branch. The entire management process is handled within your WordPress dashboard, offering a centralized hub for overseeing your entire operation, no matter how many locations you have. This functionality is crucial for chains of salons, fitness centers, medical clinics, or any business with a distributed physical presence.
Why This Is Important
If you have multiple branches, managing appointments can become chaotic. Customers might book at the wrong location, leading to frustration and no-shows. In fact, studies show that over 25% of booking errors in multi-branch businesses are due to location confusion. This wastes your staff's time and hurts your revenue.
The Bookly Locations add-on solves this problem directly. By forcing a location choice upfront, you eliminate ambiguity and ensure a smooth booking process. This simple step can reduce no-shows by up to 15% and significantly increase customer satisfaction by providing a clear, professional experience that reflects your organized business structure.
Features
- Create and manage an unlimited number of business locations.
- Seamlessly integrate a location selection dropdown into your Bookly booking form.
- Assign specific staff members to one or multiple locations.
- Filter available employees automatically based on the customer's chosen location.
- Display location-specific information, such as address and contact details.
- The booking form can automatically pre-select the nearest location to the customer (beta feature).
- Set different service prices and availability for different locations if used with other add-ons.
- Easy-to-use management interface within the WordPress dashboard.
- Fully responsive design, ensuring a great booking experience on all devices.
- WPML compatible for multilingual websites, allowing you to translate location names and details.
Impact on Business Metrics
| Metric | Without Locations Add-on | With Locations Add-on |
|---|---|---|
| Booking Errors | High (e.g., wrong branch booked) | Reduced by over 25% |
| Customer Satisfaction | Moderate (potential for confusion) | Increased (clear, simple process) |
| Staff Time Management | Inefficient (handling booking mistakes) | Optimized (clear schedules per location) |
| No-Show Rate | Standard rate | Reduced by up to 15% |
| Admin workload | High (manual location coordination) | Low (automated and centralized) |
How to install the plugin?
- Download the plugin archive using the button above.
- Navigate to Plugins > Add New in your WordPress dashboard.
- Click "Upload Plugin" at the top and select the downloaded ZIP file.
- Install, activate the plugin, and follow the quick setup wizard instructions.
FAQ
Do I need Bookly Pro to use the Locations add-on?
Yes, absolutely. The Bookly Locations (Add-on) is an extension and requires the main Bookly Pro plugin to be installed and activated on your WordPress site. It cannot function as a standalone plugin.
Can I assign a single staff member to multiple locations?
Yes, you can. The plugin is flexible, allowing you to assign a staff member to just one specific location or to several locations. This is useful if your employees work across different branches on different days.
How does the add-on affect the booking form for customers?
It adds a new dropdown field at the beginning of the booking process, prompting the user to select a location first. Once a location is chosen, the subsequent fields (like 'Service' and 'Employee') will automatically update to show only the options available at that specific location.
Is it possible to show different services or prices depending on the location?
By itself, the Locations add-on only manages staff availability per location. To offer different sets of services or pricing per location, you would need to combine it with other Bookly add-ons, such as the Service Extras or Group Booking add-ons, and configure them accordingly for staff members tied to specific locations.
