Bookly Custom Fields (Add-on) — is a powerful extension for the Bookly PRO booking plugin that allows you to fully customize the information you collect from your customers. Go beyond the standard name and email fields by adding text boxes, dropdowns, checkboxes, and more to your booking forms. This flexibility ensures you have all the necessary details before an appointment, streamlining your workflow and improving customer service.
Whether you need to ask for specific project details, get pet information for a grooming session, or collect participant names for a group booking, this add-on makes it possible. The fields you create are seamlessly integrated into the booking process and the appointment details in your Bookly calendar. This means less back-and-forth communication with clients and more time focusing on providing your service.
Why it's important
In a competitive market, personalization is key. Standard booking forms often fail to capture the unique information your business needs, leading to tedious follow-up emails and a disconnected customer experience. Studies show that businesses that personalize their service see a 40% increase in repeat customers. By not gathering essential information upfront, you risk appearing unprepared and inefficient, which can cost you valuable clients.
The Bookly Custom Fields add-on solves this problem directly. It empowers you to ask the right questions at the right time. Imagine reducing your pre-appointment admin time by up to 60% simply by having all the client's needs, preferences, or required information automatically attached to their booking. This not only saves you time but also demonstrates a high level of professionalism and care to your clients, setting you apart from the competition.
Features
- Create an unlimited number of custom fields.
- Supports various field types: Text Fields, Text Areas, Checkbox Groups, Radio Buttons, and Drop-down Menus.
- Set any custom field as mandatory (required) to ensure you get the information you need.
- Bind custom fields to specific services, so they only appear when relevant.
- Display collected data in the Bookly calendar and appointment details.
- Automatically include custom field data in email and SMS notifications.
- Simple drag-and-drop interface for ordering fields.
- Conditional fields that show or hide based on user selections.
- Multi-language support with WPML compatibility.
- Seamless integration with the Bookly PRO booking system.
Custom Field Types Overview
| Field Type | Description | Best For |
|---|---|---|
| Text Field | A single-line input box for short text. | Collecting names, phone numbers, or single-word answers. |
| Text Area | A multi-line input box for longer text. | Gathering detailed descriptions, special instructions, or comments. |
| Checkbox Group | Allows customers to select multiple options from a list. | Choosing multiple interests, topics, or add-on services. |
| Radio Buttons | Allows customers to select only one option from a list. | Answering yes/no questions, or selecting a single preference. |
| Drop-down Menu | A select box with a list of options. | Choosing from a long list of options like country or specific service type. |
| Numeric Field | An input that only accepts numbers. | Collecting age, quantity, or any other numerical data. |
How to install the plugin?
- Download the plugin archive using the button above.
- Navigate to Plugins > Add New in your WordPress dashboard.
- Click "Upload Plugin" at the top and select the downloaded ZIP file.
- Install, activate the plugin, and follow the quick setup wizard instructions.
FAQ
Does this plugin work without the main Bookly plugin?
No, this is an add-on and requires the Bookly PRO plugin to be installed and activated on your WordPress site. It extends the functionality of Bookly PRO and will not work as a standalone plugin.
Can I make custom fields mandatory for booking?
Yes, absolutely. For each custom field you create, you have the option to mark it as 'required'. This will prevent customers from completing their booking until they have filled out that specific field, ensuring you always get the essential information.
Will the information from custom fields appear in my notifications?
Yes. You can easily insert the data collected from your custom fields into the email and SMS notification templates within Bookly's settings. This allows you and your staff to see all relevant client information directly in the appointment notifications.
Is it possible to show certain fields only for specific services?
Yes, one of the key features of this add-on is the ability to bind custom fields to one or more specific services. This means the field will only be displayed on the booking form when a customer selects the relevant service, keeping your forms clean and user-friendly.
